The Carnival Store’s Terms & Conditions

The Carnival Store (UK) Ltd Company Registration Number 04709030

DEFINITIONS

The Carnival Store (UK) Ltd of 95 Hammersmith Road, London W14 0QH (to be known in this document as the shop) contracts to supply goods only in accordance to these conditions. The customer, (which means the hirer or buyer - that is any company, firm, individual or agent thereof to whom the shops quotation, acknowledgement of order or receipt is addressed. The customer accepts that these conditions shall govern relations between themselves and the shop to the exclusion of any other terms including, without limitation, conditions and warranties written or oral expressed or implied, even if contained in any of the customer’s documents which purports to provide that the customer’s own terms shall prevail. These terms and conditions are for all goods (which means costumes, including any material supplied by the shop) ordered through this website. The terms & conditions as they appear here, with no qualification, are agreed to by both parties with no alteration unless authorized in writing by the manager of the shop.

1.PRICES

  1. Prices shown on this website apply to online orders and may differ from prices available in our physical store. The price payable for an online order is the price shown at checkout when the order is placed, except where there is an obvious pricing error.
  2. Where a quotation is given dependant on information supplied by the customer, the customer will be responsible for the accuracy of the information given and for the supply of all relevant particulars, including but without limitation to, measurements and sizes. Any increased cost incurred as a result of any inaccuracy or omission shall be borne by the Hirer alone and shall be paid promptly upon presentation of the shops invoice.
  3. All prices quoted are inclusive of VAT at the current rate of 20% unless otherwise stated. Certain items may be exempt from VAT. Exempt or non VAT items are not necessarily identified separately.
    VAT Registered Number 760 9082 23

2. DELIVERY AND PRICING CONDITIONS (For Hired Costumes)

  1. All costumes are hired for a period of 24 hours (or 48 hours when the hire period covers a Sunday). Any period longer than this must first be agreed with an authorised representative of the Carnival Store or a penalty charge will be levied for every additional 24 hour period.
  2. Unless expressly agreed in writing, payment shall be made in Sterling upon collection of the goods and additionally the shop will require the Hirer to leave a deposit which will be refundable upon return of the goods provided that the shop will be entitled to make a deduction from the deposit to reasonably reflect the cost of rectifying any damage suffered by the goods whilst in the Hirer’s control.
  3. Additional fees for costumes not returned on the agreed date will be charged for as an additional hire for every additional 24 hour period.
  4. The deposit does not necessarily reflect the value of the costume therefore if the costume is lost or stolen or not returned the shop will be entitled to recover the full cost of the costume over and above the deposit.
  5. Delivery shall be deemed to occur and the risk of loss or damage of any kind in the goods shall pass to the Hirer on collection by or on behalf of the Hirer or by a carrier for dispatch to the Hirer (whether or not such carrier be the shops agent or servant).
  6. In the event that the shop shall at the request of the Hirer arrange for the goods to be dispatched or dealt with otherwise than by collection by the Hirer, the Hirer shall pay to the shop the shop’s reasonable charges for the provision or procurement of such services including any reasonable carriage insurance costs within seven days of the date of any invoices sent by the shop in respect thereof.
  7. The Hirer shall carefully examine the goods on receipt of the same and shall immediately notify a shop employee of any defect. In the absence of any such notification the shop reserves the right to reject any claims arising out of the defect. In the case of goods delivered to the Hirer otherwise than by collection by the Hirer or the Hirer’s agent or servant, receipt for the purposes of this sub-clause shall be deemed to take place the day after the goods are dispatched from the shop.
  8. The deposit taken at the time of booking will hold the costume until the agreed date, it will then be held until the costume is returned. The deposit will not be banked during this time. Any excess hire charge, levied for late return or damage shall, at first, be drawn from the deposit.
  9. Deposit charges are the same are the same as hire charges when the costumes are to be delivered by Carnival Store. Whereupon costumes are collected by clients a double deposit payment is required in addition to the hire fee, payable at the same time of booking.
  10. If a booking is cancelled £15.00 plus V.A.T. per costume, will be charged to cover administration costs. The deposit though will be refunded in full.
  11. Any hire period longer than the normal period, as stated in point 4, agreed by an authorised representative will be charged at a rate of 150% of the price of a normal hire period.
  12. In cases of non-return of the goods, four days after the date of return the shop reserves the right to retain the entire deposit but without prejudice to any other rights the shop may have against the Hirer.

3.Performance

The shop will use its reasonable commercial endeavours to ensure that goods ordered are available for delivery in accordance with clause 4 on the date specified in any quotation or acknowledgement of receipt of order. However it will not be liable for any loss suffered by the Hirer as a result of default in delivery as a result of circumstances outside the shops reasonable control including but without limitation to the non-return or damage of the goods by another hirer. In the event that the goods have not been collected by or on behalf of the Hirer or by a carrier for dispatch to the Hirer by 6:30PM on the date of delivery specified in any quotation or acknowledgment of order by the shop then the shop reserves the right to hire the goods to any other person and shall not be liable to the Hirer for any loss suffered as a result of such hiring of goods. The shop shall not be liable for any delay or failure in carrying out its obligations which is caused wholly or partly by reason of Acts of God, delay in transportation, labour disputes, fire, flood, war, accident, Government action or any other cause beyond the shops control or that of its servants or agents.

4. HIRER’S OBLIGATION TO KEEP THE GOODS CLEAN

All goods are the sole responsibility of the hirer when taken from our premises and are hired on the understanding that they are returned, on the return date which is specified in writing on the Contract receipt supplied by the shop in the clean, undamaged condition in which they were supplied.
The hirer will be held responsible for the full replacement cost (at current retail price) of any garments, accessories or hired items that, in our opinion, have been subject to malicious damage, loss or theft.

5. LIMITATION OF LIABILITY

The Web site is provided to you on an "as is" and "as available" basis without any warranty being given in relation to the Web site including (but not limited to) implied warranties of non-infringement, compatibility, security, accuracy or any implied warranty arising from course of dealing or usage or trade.
We will not be liable in contract, tort, negligence, for pre-contract or other representations (other than fraudulent or negligent representations) or otherwise out of or in connection with these Terms & Conditions of Use for any economic loss (including without limitation loss of revenues, profits, contracts, business or anticipated savings) or any special or indirect losses whatsoever.

6. LAW AND INTERPRETATION

This contract shall be governed by English law and the Hirer shall submit to the exclusive jurisdiction of the English courts. If any of these conditions or any part thereof is inferred void or unenforceable by legislation including the Unfair Contract Terms Act 1977 or by any other rule of law it shall be void and unenforceable to that extent and no further.

THIRD PARTY READING

For more information with regards to your statutory rights as a consumer please find below a list of links to the various consumer protection websites listed below:

Payment Methods and Security
We accept the payment methods shown at checkout.

Cheques should be payable to Carnival Store (UK) Ltd.
Please note that no order will be dispatched for shipping until it is paid for in full and any unguaranteed cheques have cleared.
Online card payments are processed securely through Opayo Form. At checkout, customers are redirected to Opayo to enter their payment information.

The Carnival Store does not receive or store customers’ full card details.

You may also wish to read our Returns Policy Terms
This does not affect your statutory rights as a consumer.